You said, we did

We are committed to listening to our communities and acting on the information you give us. Many of the developments we have implemented over the past few months have come as a result of feedback from the public. Some examples of what you said, and what we did about it, can be found below. If you have something to tell us about an NHS service, please email us at

You Said...."IVF should be available for couples in our area who struggling to conceive"

We did....Couples in Harrogate and Rural District will shortly be able to benefit from assisted conception treatment, including in-vitro fertilisation (IVF), on the NHS. This means that women under the age of 42, who are having difficulty conceiving, will now be offered one cycle of IVF treatment. For further information, click here.

The CCG is now looking at how it will work with local hospitals and GP practices to plan out and implement the ways in which people can access the service, which it aims to have in place in the next couple of months. Members of the public, GPs and hospital staff will be updated when further details are available.

You said...."More funding should be made available for children's autism assessments" 

We did....Over £400,000 extra funding is being made available by the CCG to cope with a higher than expected demand for children’s autism assessments. When the assessment service was originally commissioned from Harrogate and District NHS Foundation Trust in 2012, it was based on national guidance about the predicted number of assessments needed for the local population. This predicted number has now proven to have been too low, with the demand for local assessments exceeding capacity, and resulting in a backlog of over 120 assessments.

Dr Rick Sweeney, lead for vulnerable people at the CCG, said: “We recognise that the current waiting list for patients requiring an autism assessment is unacceptable. The National Institute for Health and Care Excellence (NICE) recommends that assessments for autism should aim to be undertaken within 12 weeks of the patient being referred, and the local service is not achieving that currently. In light of this, we are investing a significant amount of money firstly to deal with the backlog of assessments, and secondly, to ensure we have adequate ongoing provision for the future.”

You said...."More support should be provided for people who have mental health issues"

We did....An estimated extra £250,000 is being invested by the CCG into Improved Access to Psychological Therapies (IAPT) services, which will mean shorter waiting times and greater availability for more local people. 

The funding will increase the availability and range of ‘talking therapy treatments’ to treat depression, anxiety disorders specific phobias, Obsessive Compulsive Disorder (OCD), Post Traumatic Stress Disorder (PTSD) and adjustment disorders, including grief and bereavement.